Terms of service
Terms of Service – BuddyPup
OVERVIEW
Welcome to BuddyPup. The terms “we”, “us”, and “our” refer to BuddyPup.
BuddyPup operates this website and online store, including all information, content, features, tools, products, and services available to users (collectively, the “Services”), in order to provide a simple and secure shopping experience.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
These Terms of Service (“Terms”) govern your access to and use of the Services and define the rights and responsibilities of users.
Please read these Terms carefully, as they contain important information about your legal rights, including limitations of liability and warranty disclaimers.
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms or the Privacy Policy, you must not use the Services.
SECTION 1 – ACCESS AND ACCOUNTS
By using our Services, you confirm that you are the age of majority in your country or jurisdiction, or that you have permission from a parent or legal guardian.
To access certain Services or make purchases, you may be required to provide personal information such as your email address, billing information, payment details, and shipping address.
You agree that all information provided is accurate, current, and complete.
If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Accounts may not be transferred or assigned to another person.
SECTION 2 – PRODUCTS
We make every effort to display our products as accurately as possible. However, product colors and appearance may vary depending on your device or screen settings.
We do not guarantee that products will perfectly match the images displayed online or meet individual expectations.
We reserve the right to modify, discontinue, or limit the availability of products at any time without prior notice, including limiting quantities per customer or geographic region.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase.
BuddyPup reserves the right to accept or decline any order at our discretion.
An order is considered confirmed only after payment has been successfully processed.
Once an order has been processed, cancellation may not always be possible.
Returns and refunds are governed exclusively by our Return & Refund Policy.
Products are intended for personal use only and not for resale.
SECTION 4 – PRICES AND PAYMENTS
Prices may change at any time without notice.
Unless otherwise stated, prices do not include applicable taxes, customs duties, or shipping costs.
You agree to provide valid and authorized payment information and to cover all applicable charges related to your purchase.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimated and not guaranteed.
BuddyPup is not responsible for delays caused by shipping carriers, customs processes, or circumstances beyond our control.
Where permitted by applicable law, responsibility for the goods passes to the customer once the order has been handed over to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content available through the Services, including text, images, logos, designs, graphics, and other materials, is the property of BuddyPup or its respective owners and is protected by intellectual property laws.
Any unauthorized reproduction, distribution, or use is strictly prohibited.
SECTION 7 – THIRD-PARTY TOOLS
Our website may provide access to third-party tools or services.
These tools are provided “as is” without warranties, and their use is at your own risk and subject to the terms of the respective third-party providers.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
BuddyPup is not responsible for the content, products, services, or practices of these external websites.
SECTION 9 – SHOPIFY PLATFORM
Our store is hosted on Shopify, which provides the e-commerce infrastructure that enables us to offer our products and services.
Use of the platform may also be subject to Shopify’s own terms and conditions.
SECTION 10 – PRIVACY
The collection and use of personal data are governed by our Privacy Policy, available on this website.
SECTION 11 – FEEDBACK AND USER CONTENT
By submitting reviews, comments, or other content to us, you grant BuddyPup a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for marketing or promotional purposes.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct any errors, inaccuracies, or omissions on the website and to update or cancel orders if any information regarding products, pricing, or availability is incorrect.
SECTION 13 – PROHIBITED USES
You may not use our Services for any illegal, fraudulent, abusive, or harmful purpose, or in violation of any applicable laws or regulations.
SECTION 14 – TERMINATION
We reserve the right to suspend or terminate your access to the Services if you violate these Terms.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available”, without warranties of any kind, to the maximum extent permitted by applicable law.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, BuddyPup shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of the Services or products purchased through the website.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold BuddyPup harmless from any claims, damages, liabilities, or expenses arising from your misuse of the Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and BuddyPup regarding the use of the Services.
SECTION 20 – GOVERNING LAW
These Terms shall be governed by the laws of the country in which BuddyPup operates, without prejudice to mandatory consumer protection rights applicable in the customer’s country of residence, particularly within the European Union.
SECTION 21 – CHANGES TO TERMS
BuddyPup reserves the right to update or modify these Terms at any time. The updated version will be published on this website.
SECTION 22 – CONTACT INFORMATION
For any questions regarding these Terms of Service, please contact us:
BuddyPup
Email: Info.buddypup@gmail.com